Refund Policy

Weld Welding World.ee OÜ
Narva mnt 7-557, Kesklinna linnaosa
10117 Tallinn, Harju maakond, Estonia
Reg.Nr. 16075448
Website: axorweb.com
Email: support@axorweb.com

Introduction
AxorWeb.com, operated by Weld Welding World.ee OÜ, prioritizes customer satisfaction and is committed to offering high-quality digital products. Understanding that certain circumstances may lead to dissatisfaction, we have established a straightforward and equitable refund policy.

Eligibility for Refund
To be eligible for a refund, the following conditions must be met:

• Time Frame: Refund requests must be submitted within fourteen (14) calendar days from the original purchase date.
• Issue Resolution Attempt: Before a refund is processed, we may offer to resolve any issues. Detailed information about the encountered issues must be provided by the customer.
• Refund Request Process: Requests for refunds should be initiated by contacting support@axorweb.com with the order number and a detailed explanation for the refund request.

Product Discontinuation
Upon receiving a refund, customers must cease using the product and delete any copies from their devices. The refunded purchase will result in the termination of any license or rights to use the product.

Processing of Refunds
Once a refund request is approved, Weld Welding World.ee OÜ commits to processing the refund within five (5) business days. The refund will be issued to the original method of payment. Processing times may vary based on the payment provider.

Modification of Refund Policy
Weld Welding World.ee OÜ reserves the right to modify this refund policy at any time. Changes become effective immediately upon posting on the AxorWeb.com website.

Contact Information
For inquiries or concerns about this refund policy or to submit a refund request, please email us at support@axorweb.com. Our dedicated support team is here to ensure your satisfaction with our products and services.

Conclusion
We aim to ensure that every customer is satisfied with their purchase. If our product does not meet your expectations, we encourage you to contact us within the stipulated timeframe to seek a resolution or a refund as outlined in this policy.